Jo-Ann Stores
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Ordering online is a nightmare
Ordering online is a nightmare. I put an order for some scissors for quilting. During the checkout process, after choosing to pay with PayPal, it automatically sent the order to old address with zero way to review before submitting. Attempting to contact support just got an automatic message saying that it can't be canceled or changed due to fraud, but replying back to the message, a person said can't be changed due to automation and I would have to wait for it to ship before I can get a refund. Ummm...no. Once it clears on PayPal's end, they are getting the emails in a dispute