RIGHTIO
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Service was mostly ok
Service was mostly ok. I needed a Gas engineer and an electrician. Chap who took my call was very nice. Very professional. Time between first phone call and first appointment very quick, but unfortunately Gas Engineer couldn't make the first appointment as he had to attend an emergency. No one's fault. He returned a couple of days later. Was pleasant and professional. No problems. Electrician came later. Again, friendly but professional. Had to go to his car to fetch a cable, which he fitted. But no mention of cost. However, I was charged around £30.00 for it later. I felt the engineer should have confirmed the cost with me before hand. However, not a problem. Job was done fine. Overall experience 9/10.