Wellhub
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I literally made a trustpilot account to write this review
Wellhub are absolutely useless and do not care about anything except you being billed. I have had issues being able to check in at the time I’d like to go for a few months now. I have been bounced around between the centre and Wellhub each saying it’s not their fault and today my gym refused me entry. I am paying £60 for 2 memberships and rely on the gym for my mental health. It’s absolutely appalling how I was humiliated today and how Wellhub so easily say ‘well it’s not us it’s their issue’ yet when the centre contacted them it sounds like the issue is the 2 systems talking to each other. Not only that, but the interim solution was for our names to be noted and for the centre to bill Wellhub and GUESS WHAT, Wellhub REJECTED the invoices despite us being members of Wellhub. You don’t look after your customers and I will be speaking to my company to look into going with a different provider as this months of you not providing any clarity.