PSA Finance UK Limited
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PSA FINANCE ARE A DISGRACE
PSA FINANCE ARE A DISGRACE I took out payment holiday due to the pandemic in the first wave When we came out of lock down I paid the fees that had to be paid for having the payment break which was £413 I was told over the phone that now I’ve paid that amount my payments will be as normal from now. Then... I get told that no that was wrong and my payments have gone up because interest had been added for the foreseeable future of my agreement which is rubbish as the previous lady told me they are going back to normal I have now refused to pay any more money and they can come and collect their car. I’m a young girl suffering with anxiety and depression and now some days I struggle to get out of bed because of their action also trying to get over covid 19 in the process of this all! All they have done is cause unnecessary stress and upset when someone quite clearly stated on the phone that my payments are back to normal. I’m trying to save for a mortgage and now my credit score has been squashed and wiped out by this horrendous company. There is no compassion on understanding just rudeness and lack of communication. I will be putting in a compensation claim due to the stress and anxiety they have caused on my mental health. PLEASE DO NOT FINANCE WITH THIS COMPANY YOU WILL REGRET IT.