Keith

Keith

Member since Invalid Date
1
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1 out of 5 stars
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Reviews by Keith

LY

Lyca Mobile UK

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1 out of 5 stars

just signed up for Unlimited SIM only…

just signed up for Unlimited SIM only with Lyca, First they sent the package with no SIM. After receiving SIM, and 5 days after and PAC has still not complete. Tried to contact customer services, got cut off 3 times at exactly 15 min of waiting. Tried the next day, I was still getting cut of at exactly 15 mins even when speaking to adviser. that day Pac code completes, now I cant receive for call or receive text messages. Rang services again, was in middle of speaking to 2 advisers who would elevate this to someone, and got cut off again. 3rd time we tried to change the SMSC number, but thats greyed out so solely controlled by Lyca. I also, discussed changing the start date of my contract (and therefore 14 day cooling of period) as it was 4 days before I received my SIM card. This was denied. Its now a week after my contract started. No incoming calls or no texts, no clue.