Bitdefender
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Rogue Pop-Up control
I had a problem with a rogue Pop-Up. Even if eventually I made it disappear, i was not sure if it was still somewere in my PC. So I contacted the BitDefender Support Center. They passed my PC on a complete review and they gave me the informations I needed I think, to try to protect my PC from more bad experiences like the one I just had. We had many communications, after the second exchange, it was the same Support Engineer how guided me all along and answered all my questions, some time in a few hours, even in nightime. They did not close the case until they were sure that I was confident that my PC was OK and they told me to keep in touch if I have any worry in the future. To conclude, I am in full confidence with their Technical Service and their priority seems to put you at ease into having the best support possible.