Princess Cruises
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Trustpilot - Only means of contacting Princess Cruises - ARGHHH
Due to board a cruise in 8 days. Tried the MANDATORY app, which MUST be used before embarkation. Utterly useless because: 1 It will not accept ANY input. 2 It is completely non-intuitive 3 It has no HELP text or INFORMATION support. 4 It is painfully slow - adds to the frustration when no inputs are accepted. So....try calling customer support. Pointless. 3 off 30 minute waits tell me I am wasting my time. Look for an email address....can't find one. The worst aspect is inability to follow Princess's process and lack of response make random arrival at Southampton extremely stressful. Just what you need at the start of a (frankly quite expensive) holiday The pits. Last time I book a cruise with Princess. If I could cancel I would. Not at all interested in FCC.