Mint Mobile
View company profile →
If I could mark 0 stars I would
If I could mark 0 stars I would. I purchased Mint Mobile on a deal. I took one day to test the service which worked well, so I ported my number in. Once my number ported in, my cell could no longer make or receive calls saying that my account was not paid which it was when I signed up. First they said it was my phone which I had purchased full price directly from Samsung unlocked. Believing in transfer something happened I contacted Samsung who confirmed my phone was good. Next they said it was eSIM. Tried 2 different none worked. Next they said it was APN, changed settings twice nothing. Next it was I needed a network reset which did nothing. Then randomly I was charged again for another six months of service when it still isnt working and it has been 3 days of nonworking service. All in all, I was without voice service for four days prior to porting out to a new service. The cost of time alone on with customer service, who never helped, was enough to pay for a year's worth of service at a premium price. Unless you have no other options, do not use Mint! If you do, I hope you do not have an issue and need customer service help.