FO
Ford Rental at John Grose
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Fantastic service with a smile
My wife ordered a new Kia Stonic from Matthew at the Lowestoft branch. Matthew was extremely helpful, very chatty and treated us like friends. He kept us informed of the progress. After the wait for the car to be built and shipped, we got the call to come and collect it (yay) Again Matthew done the hand over, he took his time to help us learn and understand my wife's new car, allowed questions to be asked, and answered them with a great deal of knowledge. We will most definitely be using John Grose Lowestoft again when we change the car in three years time. Matthew made our experience a very pleasant one at John Grose Lowestoft, and he is a real credit to the company, WELL DONE Matt, and many thanks Sonia & Clive.