Celebrity Cruises
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Be careful, if you have food allergy
My kid was served with food that contain peanut butter sauce after I told them that she has severe peanut allergy. I understand some people might say you need to take responsibility if it's a buffet, but we were in a main dinning restaurant, we checked with the waiter several times and he told us, there's no peanuts or any nuts in it at all. But she had immediate allergic reaction after she took a few bites, luckily I gave her the medicine right away since her tongue had started swelling and she couldn't breath. In the following 5 hours, she went through vomiting, rash, swelling, and stomach ache. We couldn't go anywhere, we stayed with her and watched her the whole afternoon and the whole night, to make sure she's fine. My daughter didn't eat anything that day. Everybody was exhausted. But hey, who cares, as long no one dies they refused to take the responsibility, they refused to even partially refund. They said they will try to submit a refund request, but they didn't. They said their manager will call me back within a week, but they didn't, they promised again said a manager will call me within that day, but hey, you can imagine the results, another week passed, no one called, no one care. So please please please, if you have food allergy, please think twice before you go with them.