An awful experience
I am writing this review to express my utter disappointment with the service I received from Halfords. I cannot stress enough how I would not recommend their services, especially for tire fitting. After two attempts to get my tyres fitted, I am left feeling frustrated and dissatisfied. During my first phone call, I was informed that the tires had arrived but couldn’t be fitted. On my second visit, I was told that the tires Halfords had specifically instructed me to purchase were not suitable for my car. Three days later, I am still without the tires I paid £500 for, and now I face the prospect of either waiting for a refund or paying an additional £400 to have them fitted elsewhere. To make matters worse, I missed two days of work due to their incompetence, which forced me to use my annual leave. The customer service has been appalling; I attempted to contact the branch multiple times and even requested to speak with a manager, but to no avail. I am absolutely disgusted by the lack of professionalism and care shown by Halfords. If you value your time and money, please do yourself a favor and avoid using their services. This experience has been nothing short of a nightmare. And I give 0