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Not really fair trade-in process
The company offers trade-in options with a process that arguably puts them in a position to win every time. You need to send the cards to the shop completely blind from what the offer would be, then you need to either accept or deny their offer. If you deny, you will need to pay the sorting fee and shipping cost to retrieve your items, or you will be offered a low-value quote (so you don't fall into the previously described ending). A quote in advance (or range, or value calculator) would be better, so the consumer has an estimate of the value being sent.