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Leonardo Hotels
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I wouldn't stay with Leonardo hotels…
I wouldn't stay with Leonardo hotels again, I stayed at London St Paul's hotel I booked 3 rooms and paid in full on the day but they have been helping themselves to money from my credit card and have taken an extra £658.65 I cannot get hold of anyone this has been months and they are trying to refuse a refund even though I have sent proof of invoice and then my bank statements showing the further 2 rooms I paid for. The staff are not helpful if you can get hold of anyone. I will be making a formal complaint!