MI
Mint Mobile
View company profile →
Terrible customer service
UPDATED - ‘mint mobile’ you want me to spend a 5th morning on chat / call with the customer service agents that demonstrated the same incompetence I’m talking about? You want me engage in the same cycle of dismissive abuse? This is your solution to terrible customer service? Terrible customer service: Incapable service agents, but I don't know if it is their fault or a badly organised system. It has taken four service agents to try and port my number and no one taking responsibility. No way of contacting them by email. And what is worse - is the service agents are not equipped to deal with difficult situations therefore. And they refused to escalate.