Regain
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Charging and providing ZERO therapy
It only scheduled 1 session for couples therapy, when the therapist they chose reached us. After the first session the therapist just said 'hi' once and never tried to reach or arrange anything else. It was a very critical time in our relationship and we feel we were just forgotten. Plus, they continued charging mercilessly even when we weren't even using the service at all. We have been charged $1320 for having just one and only 1 session. The worst part, we were both in a really bad place and with the lack of interaction from the therapist, we forgot about this site, just to discover they have been charging even when none of their services are being used, and none of their therapist are working to help us. Seriously! You are dealing with people with mental health issues, and your way of treating them is by leaving them in the dark with no contact plus charging them like crazy?