Wells Auto Group
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WORST CAR SHOPPING EXPERIENCE EVER
WORST CAR SHOPPING EXPERIENCE EVER. Prejudiced behavior by leadership/dealership I went to Wells Auto group to look at a BMW i8. My plan was to purchase one within the next 6 weeks. My first contact was made through true car, and I immediately received a text and email from Madison. When I arrived 15 min later she welcomed me and left a small impromptu meeting that she was attending. She said leadership had the keys and she had to wait for the meeting to conclude to get them. A had already checked the door struts and they were worn and didn’t fully open unassisted. When she got back she said she could give me the key to check the car inside but I would not be allowed to test drive the car without applying for a loan through them!! What BS!! I asked why? She said “we need to make sure you’re serious about buying the car”! That made me furious. No ma’am! Unacceptable and racist behavior!! I told her I already had my own financing. And walked out! I’ll buy my vehicle elsewhere! And I have half a mind to report this to EEOC. I’m a long time BMW owner and airline Pilot and I’ve NEVER been so blatantly disrespected in my car buying experience… EVER