BJS Home Delivery
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2nd Attempt at Delivery!
I had ordered furniture from Dusk which took quite some time to be available. On the day of delivery the guys refused to deliver to my daughter’s 3rd floor flat saying the items were too heavy! I had already explained she was on her own with a small child. The goods were returned as the delivery men refused to take them upstairs -even to the 1st floor! They cited “Health & Safety” as an excuse not to deliver!! After much complaining a second date was arranged. The two delivery men - Amrik Singh and Mohit Salaria could not have been more helpful! Although the items were heavy - they did indeed deliver to the 3rd floor! I am very grateful to them for their efforts and great service! They are a credit to the company unlike the previous delivery men!! If weight is an issue for the delivery men then DUSK needs to look at how they package their heavy goods! Splitting heavy items across more boxes may be the way forward otherwise there will be ongoing issues with delivery!! Thanks again Amrik and Mohit!!