PR
Protest Sportswear
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Ski jacket zip failed after 10 days of use, no support or warranty offered
After purchasing a ski jacket from Protest in 2023, I have only been able to use it for 10 days of skiing before the main zip failed. I contacted customer service and as they only offer a 1 year warranty on their jackets, they're unable to offer any support and just recommended I take the jacket to a tailor. For a ski jacket zip to completely fail after only 10 days of use is completely unacceptable, which is made even worse by the complete lack of support from Protest!