Jetson Electric
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Reyna Gabiana…Great Customer Service, The Best!
I just want to say the that the customer service shown by CSR, Reyna Gabiana was exemplary! I had been trying to get my 7yr old grandson’s electric scooter replaced for a couple of months under its warranty. Eventually in the communication back and forth, I came across Reyna and she has been a savior. Just so thoughtful and courteous. She saw the real problem and swiftly took me through it to a new scooter to replace the damaged one. She was so efficient and followed the notes to better understand what I was going through. She has renewed my trust in Jetson and its products by her caring. Once she got on my issue, it was solved inside of week, after two months or more of going back and forth on this. We received the new scooter promptly thanks to her. She truly deserves recognition, the highest of praise, and I hope the company treats her accordingly…maybe like a raise! Jetson gets “5 Stars” here because Reyna truly deserves it.