Jo-Ann Stores
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Bad bad company
Which complains should I begin? All the Joann store never have enough staff to assist, especially at cashier. There are always so many ppl in line waiting and they don’t seem to care how long the customer is made to wait. There are times I left without purchasing anything. And, their online order system is so bad, nothing is as horrific as their system. I ordered the yarns online (since local stores didn’t have them in stock...they never have anything in stock) and drove 45 min away to pick up my order, only to find out they didn’t have the stock either! This was 5 days ago and I’m still waiting for them to refund my online purchase. Every time I call, I’m told “it takes 3 to 5 business days”. If I don’t get my refund by next Monday, I’m going to report them to BBB. I’m never going to give Joann my business again. I’m so disappointed in them. They are disgusting.