Shark Motorcycle Leathers & Accessories
View company profile →
Deceptive Advertising
Ordered a pinlock visor for my Shoei - the website very clearly highlights same day shipping if the item is in stock. The website stated 6 items in stock - upon enquiry 4 business days later regarding why there had been no shipping of the item, I was advised that the visor was at an "offsite warehouse" and so was not within the same day shipping. In other words they don't actually have stock - they order from another supplier - completely deceptive. When I enquired about cancelling the order, I was met with silence. I waited two days and then entered a Paypal dispute as I have become concerned that I would not receive the visor, or it would come damaged and Shark Leathers apparent terrible customer service would be even worse in trying to resolve that issue. Of further concern was Sharks statements on returns/ cancellations - stating they were not required to do so - In opposition of what is stated from their link to the Queensland Consumer Protection. Avoid them - its just not worth the concern, and what, based on other reviews here show - shonky business practise.