Smart Energy
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Pushy, arrogant door to door sales
A representative turned up on a Thursday as my mother was about to head to the shops. After being told numerous times we are not interested in solar panels he would not take no for an answer so my mother agreed to the consultant coming the next morning purely because she had things to do and he was taking up valuable time. The following day, she called the rep to cancel the appointment and he became somewhat aggressive with his sales technique and the consultant still turned up. The consultant was just as pushy and patronising. I advised him I would be the one paying for the panels because I own the house and any finance would be in my name and I am simply not interested at this point in time and if I was I'd be sourcing quotes and reviews from other solar panel providers. When he finally took no for an answer he said "enjoy your $600 bills" which at the moment, isn't really that bad compared to other households. If and when I decide to get quotes for panels I won't be contacting this company for quotes in the future. If their rep turns up at my house again, I won't be as polite as my mother was. Rude, arrogant, patronising staff. Edit to add: no one has tried to get in contact with me aside from the response to my review. Considering none of my personal details are included on this review and I will not purchase from Smart Energy due to the conduct of their staff towards myself and my mother.