Truliant Federal Credit Union
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Stay away from Truliant
Stay away from Truliant. My father, a Truliant member, passed away, and we needed to close his account. After three months of emails, calls, and scanning all required probate information, the final test was to ask my mother questions about account activity in an account to which she had no access. After being unable to answer the questions, they forced me to drive my 80-year-old mother two hours to the closest branch to show the same information and close the account. Lisa, our final phone representative, was rude and uncaring. This lack of support after the death of a loved one placed my family in a horrible situation to endure.