PSA Finance UK Limited
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Awful company that use generated…
Awful company that use generated letters to customers. After contacting them about my late father's car we are still having problems. I complained about their poorly written letter which was obviously written for customer who want to give up their lease early rather than a bereavement. Then to make matters worse having paid the outstanding £813 via cheque as requested they took a DD payment of £813 as well, without informing they were going to do this. This came out of my mums account who is a pensioner so she's paid twice. Then when I explained this to them apparently they had time travelled to next Tuesday and had done a vehicle check with the damage being over £1k!!! My dads car is in mint condition, and they have lied to cover their backs. Im awaiting their phone call back to.see what is going on and if they are going to send back the money that doesn't belong to them.