TR
Travel Trolley
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Flight booking scam
I booked a flight to Colombo at a great price with a reasonable out bound of 5 hours wait and 1.5 inbound connection timings. After I finished the booking process and received the conformation mail and to my horror I noticed the outbound was a 7 hour wait and in 18.5 hour wait. Immediately calling the company they denied the mistake was their fault but promptly offered another flight which did not fit at all. I suggested this was a bait and switch fraud and requested a full refund. This they processed without hesitation, but with a £300 admin fee. Complete scam; they made £300 in minutes and can resell the flight to another unknowing customer thinking they are getting a great deal.