Help Medical Supplies
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I ordered a Resmed mask online and…
I ordered a Resmed mask online and received the wrong size. When I called in they told me I could not exchange it because of Covid-19. Their customer service rep Janette was rude. She said I should have read the fine print on the shipping and returns page. Really? How about putting that message on the payment page in big bold print? I did not even open the sealed package. She did apologize or offer a discount. $115 down the drain. Poor website and terrible customer service. They lost a potential customer for life. Find another reputable company.