RE
Regain
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Rough start but got there in the end
Advertisement for regain “don’t spend £110 per session on therapy when we can provide for £65 per session” then be advised to wait a few weeks between sessions by therapist so pay £200 for one session, I read the terms but thought if you are being advised by the therapist that it would obviously roll over. I contacted to ask for a refund for the second payment made and was advised this was unavailable EDIT: To update to reflect my current situation, the company has made contact and extended my usage period to allow for my sessions to be used and refunded my next payment until this session is over, so a very reasonable solution was found in the end even though it was a bit of a difficult path to get there.