Hazelton's Canada
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THIS IS A SCAM !!!
THIS IS A SCAM !!!! DO NOT ORDER FROM HAZELTON'S!!! My sister gifted me the $79 "Ultimate Guinness Lover Gift Crate” from one of their companies called BroCrates.com. The gift is advertised to include 6 beers and 4 Guinness-branded items in a nice wooden crate, including a Guinness-branded glass & pewter stein, growler, playing cards, and cork coasters. Instead, the box contained the beer, along with a BROKEN TIN BUCKET (no wooden crate), NO PLAYING CARDS, NO STEIN, AND NO GROWLER! As a "substitute" item they're claiming was "of equal or higher value", they included two tiny (6oz) generic glass COFFEE mugs that aren't suitable for beer, with no Guinness branding whatsoever. One of the two coffee mugs was shattered, and there was glass covering the beer bottles. She also opted for the "gourmet" food option for an additional $20, choosing pretzels, nuts, and mustards. Instead, we got a single 1.25oz pouch of turkey jerky ! Reached out to the company about the missing and broken items, and was denied any resolution. I followed up via phone and email, and have yet to receive any reply. I will now go out of my way to get my sister's money back and help make sure other consumers don't get scammed like me did. I will also report them to the consumer protection agencies, and am now investigating legal action.