Pakistan International Airlines
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As a patriot Pakistani living in Canada…
As a patriot Pakistani living in Canada for over 20 years, I still desired to fly PIA. The fabulous airline has significant loopholes in its business, one of which was to claim that SENIOR CITIZEN's treatment starts from the time we booked our seats from a Pakistani travel agent in Milton. NO DISCOUNT SIR, PIA authorities claim that we have to leave all our work and head to its pathetic office downtown and spend a full day to crack the incompetent staff for our Tickets, which we booked months ahead. The flight was on broken, torn, and dirty old business-class seats. No screens had any programs running and the library was showing EMPTY. Food was a waste for any human being, the entire flight's food was below world standards of international airline meals. YES, a complete 9 hours of rest in my sleep, tea, coffee, and snacks were much below standard. The crew was very kind, knowledgable, and helpless in the meals and snacks, the Karachi Flight kitchen is riddled with the pilots association backdoor deals in buying and preparing meals, etc. All vendors are pilots back business entities. Major political high-ups have theirs too. A huge number of passengers onboard were PIA employees and relatives, flying on their parents' personal airline. Flights to Karachi and Dubai return were good, the plane was clean, staff was very kind and smiling, but the meals were a disgrace to be served and wasted. No entertainment.