Jo-Ann Stores
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Do NOT order online for a SHIP TO HOME
I placed an order on 11/26/23, which they charged my credit card, and today is 12/18/23, and I still do NOT have my order. Reading the comments below, I see this is a common practice. Are they using customers to subsidize their cash flow. Are they hoping I will forget about my order so they can keep the credit card payment. Are they ever going to deliver my order. Please note that they no longer have customer support. The reason is blatantly apparent. They do have automated BS form emails if you initiate the email string. Unfortunately, I didn't read the reviews before ordering a ship to home order. Although, I did not think I had to. I have had great luck with purchasing items at brick locations, as well as online orders to pick up at brick location. I won't make this mistake again, and I will write as many reviews as I can to prevent others from making the same mistake.