Car Parts
View company profile →
I recently bought a car part from this…
After 2 months the issue was resolved by autodoc.co.uk when they to ok over the issue from car-parts.ie and they have saved the order amount into my deposit account. I hope that car-parts.ie will learn from this experience how to deal with customers in the future. Big thank you to AutoDoc.co.uk for stepping up to the responsibility. I recently bought a car part from this online company and after providing their search engine with my car data, they offered car parts from the European Continent, which has a different configuration. I wasn't made aware of this and of course the part does not fit my right-hand steering car. I informed car-parts.ie that the part was faulty and a return procedure was started, but the stopped and I was informed that the warranty section had denied my claim of a refund. I am disgusted with the way they treat customers and deny their right for a refund. That is not a fair business acumen and I am looking now into various options to claim my rights as a customer. I urge you NOT to buy any products from car-parts.ie as they take your money send you wrong parts and then reject any form of complaint. This borders on fraudulent intent...