Effy Jewelry
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I purchased an Effy watercolor bracelet…
I purchased an Effy watercolor bracelet on a cruise. The first time I wore it, the clasp came undone. I sent it back for Repair, and it was basically returned in the same condition. The clasp was a box clasp. It would not snap shut and would fall out and the safety on the side was very flimsy and would not stay closed. I sent it back a second time and a safety chain was added. The clasp tongue was very thin and would not stay shut. I called Effy and they told me they would give me a Cash credit towards a new purchase but the price had doubled, and they were only gonna give me back a credit for the price I paid. There was not much I could purchase at that price so I took it to a real jeweler who couldn’t believe that Effy would not fix that clasp. The jeweler told me that the tongue was too thin and it would not hold so they rebuilt the clasp and added two figure 8 safeties on the side that snap shut perfectly. I am very disappointed that Effy would sell a beautiful piece of jewelry with a crappy clasp.