Ben L

Ben L

Member since Invalid Date
1
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1 out of 5 stars
Average rating

Reviews by Ben L

MI

Mint Mobile

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1 out of 5 stars

No real customer service. Can't get any help

First the mobile data always drop. By the time of renewal, saw they have an unlimited data plan for $20.00 a month requires prepaid for 1 year which I am already paying the same amount for past year. So cut the chase. "What you pay is what you get" is absolutely true about Mint Mobile. I had tried to get a human to answer a simple call but 3 days with no luck. Just to the answering message over and over again. Finally got the number to the sales department. They just said that the plan is only for new customers or I need to get a new number to join the plan. With all these frustrations. I would not recommend my friends to use Mint Mobile. They get you in but then you are on your own. Helpless. Chating to the robot never get results.