ZOE CHEN

Feb 18, 2025

⚠️ SCAM-LIKE SERVICE, ZERO COMMUNICATION, A NIGHTMARE EXPERIENCE! ⚠️

I placed an order with Online Pharmacy 4U on February 10, 2025, and never received a confirmation email or any update about my purchase. Despite my payment going through, I received no tracking details, no response, and no delivery. After days of waiting, I emailed their customer service on February 15, 2025, but got no reply. I then called their contact number twice, and the calls were diverted to a machine that told me to press numbers~ only to be told that the mailbox was full and then the call was disconnected. At this point, I searched for more information online and found that Google now lists the company as “Permanently Closed”. This suggests that they are no longer in business but are still taking people’s money! After repeatedly chasing them, they finally responded and agreed to issue a refund. While I appreciate getting my money back, the lack of communication and transparency was unacceptable. ⚠️ I would not recommend purchasing from this company. Their service is unreliable, and getting any response from them requires a lot of effort. Proceed with caution. Reply to OnlinePharmacy4U- I appreciate your response, but I can 100% confirm that I ordered from your company, Online Pharmacy 4U, as stated in my original review. • My order confirmation, email correspondence, and payment records all match your business details. • Your lack of communication, including no confirmation email, unanswered emails, and a full voicemail inbox, is exactly why I left this review. • It was only after multiple follow-ups and escalating the issue that I finally received a response and a promise of a refund. If you claim to have “thousands of genuine reviews”, then I would encourage you to improve your customer service standards instead of trying to dismiss legitimate complaints. Rather than deflecting responsibility, perhaps focus on ensuring that future customers don’t go through the same frustrating experience I had.