Courier Exchange
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Do not waste your money joining
Do not waste your money joining. I have a 5 vehicle membership and have 100 percent positive feedback. I was more than patient with members owing me money and only did jobs withiut co-loading to avoid any issues. I made sure my drivers are always early and were always curtious and polite. More than 80 days later after completing jobs and sometimes even longer, invoices are not being paid. When complaints are upheld, the member not paying would have a red mark on their profile as a worst case scenario. Members have still not paid and are allowed to use the platform with over 10 upheld complaints. Members depay payments making up any kind of random excuses and you can not do anything about it. Cx is requesting a proof of a stamp to support your claim. No support what so ever for Members. I have been requesting calls for 2 months now and joy getting anything. CX said they can't force anyone to pay but they can support you to take them to small courts. HOW IS THIS HELPFUL. CX said they can't guarantee you would be paid but if you follow the rules it is USUALLY paid. I paid for 5 vehicle membership and also paid for 3 drives app. Money down the drain. AVOID AVOID AVOID. Replying to your reply: For the millionth time. I need to speak to someone regarding multiple issues and not the dispute with drive well. I have issues with payments and issues with members that didn't pay and are still using the platform. And other issues to discuss over the phone. This proves the point I'm making when u don't even read what the issue is. You looked at nu account and read ur notes. Not what I want. I'm still waiting for a call back