Home Bargains
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Poor online shopping experience.
First online order with home bargains - ordered a gift of the glow body cream (Sol de Janeiro dupe) for my daughter having been in all local stores multiple times and never actually seeing any. The box arrived tonight with the cream inside everywhere! The top clearly hadn’t been screwed on properly prior to dispatch and there was a bit of brown paper in there but no other packaging for protection. Home bargains have no call centre so you have to fill an online form in. I received a reply promptly giving me the option to either return the item to store for a refund or send back for a refund. Both options inconvenience me and not to mention I paid £3.95 delivery. I love home bargains store but my first online shopping experience has not been good.