LL
Lloyds Bank Insurance
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I’ve been with Lloyds for less than a month - I regret moving to them.
I’ve been with Lloyds for less than a month (lured in stupidly with a “switching offer”) and I regret it deeply. There were a number of issues with the switching process (direct debits not being moved over properly and I wasn’t told) and their online chat (both bot and human) is worse than useless. I’ve been given misinformation on more than one occasion and it’s so unhelpful - I’m not sure the people in their contact centre have a good grasp of their banking systems or English. I am tempted to go through the rigmarole of moving banks again, it’s THAT bad.