BE
Berkfield Home
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Good customer service
The 4* feedback is based on the good customer service from Berkfield Home, not the item purchased. The item bought was poorly made and wasn't suitable for use and so I contacted the customer service team who dealt with my issue and request of a refund. After back and forth communication and sending pictures etc, they refunded the full amount and did not require me to return the item. As it was none usable for anyone else and would've been difficult to arrange posting back I was pleased with this outcome. The customer service team made what could've been a very difficult situation very easy and positive. I appreciated the effort and communication of the team.