APT River Cruises & Tours
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Very disappointing considering the cost
Where the ship was moored relevant to Porto was unacceptably far away for access to Porto and for those with mobility issues, quite dangerous. A long walk from the coaches , 350mtrs, to the ship. Not value for money as twice the price of a river cruise recently with another operator which was brilliant. Even those we met who regularly sail with APT were disappointed. Not what we anticipated considering the cost. The dining room was crowded. The crew were excellent although didn’t have quite the feeling that they were happy. The tour guides weren’t as proficient as expected and the leader, Carmen, was irritating. She appeared to blame everything on someone else but when things were ok, she alone took the credit. On our return, friends who were on the cusp of booking the same cruise, have now changed their booking after our experiences. We were guided to complete a satisfaction form but we were encouraged to give them a high rating. We objected to being told how to complete this form as we didn’t trust them to not to destroy negative remarks.