Talk Home Mobile
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Changing contract terms by stealth
As many others have reviewed here, I too got caught to their tactic of changing contract terms by stealth. To clarify, Talkhome offers what they call "One month rolling contracts for up to 6 months for 1p per month". However, the day after I recieved the sim, I got an e-mail indicating that their contract terms have changed and now I'm locked in to the network for 12 months where they can charge pretty much anything they feel like, after the promo period ends. I tried to get thru to their customer service and with great difficulty, managed to get thru to someone. After a long discussion, managed to explain to the person that there is something called a 14-day period for cancelling contracts, written down in the law! Now I'm waiting for the service to terminate. Oh, one more thing - when you read the 5-star reviews of Talkhome in Trustpilot, please don't forget to check the reviewers profiles. You will be pleasantly surprised :)