Pitman Training
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Absolutely appalling experience
Absolutely appalling experience. I booked my examination with this exam provider paying the highest rate in local area and expecting nothing more than to sit on the examination with a peace of mind. The employee on site was unprofessional and unable to resolve an issue. Throughout the exam the phone was constantly ringing for 16min (trust me, I clocked it) whilst the employee was taking business related video calls. When myself and another student came up to complain that we expect peace and quiet to concentrate, he explained I am on a meeting and I’m as quiet as I can be. He didn’t action the phone and continued having calls in a very small area around all the students. I literally had to stand up and pick the phone up because it wouldn’t stop calling. The examinations take place two days a week and I would expect that the 1,5h you spend on the exam should be stress free and assisting the students as they will be a returning business either through examinations or training. As if students aren’t stressed on exam day this just added more stress and I am sure would effect anyones results. DO NOT USE THIS PROVIDER (I was in the Reading site), as they will not respect your business or understand how to assist the students needs. Unprofessional and disgusting experience.