Tim

Oct 30, 2024

You will not receive what you order.

Edit: my review is for the correct company. I wish i checked actual reviews of Online Pharmacy 4 U here and not relied on their 4.something star review they advtise on their site. Order roll on deodorant, the bottle was 20ml and not the 75ml i ordered. Emailed them and they responded saying we'll refund you the difference no mention of returning it. The issue with this is the 75ml i ordered was £9.45, the 20ml they sent is £5.98! This makes the 20ml version 4x more expensive. So although I've got 3 quid back I've got 1/4 of the product. So far I've sent 3 additional emails highlighting this and that i want to return the 20ml and be sent the 75ml what i actually ordered. As giving me 3 quid back isn't solving my problem. They literally couldn't give a toss. Each response was literally 'hi, we've refunded you the difference, thanks'. Completely ignoring my questions, not acknowledging that i want to return the item. their own site T&Cs say if its their mistake they will give you a pre paid returns label. Good luck getting that. Sent 5 emails over 5 day period and got absolutely nowhere. It wouldn't surprise me if they don't even stock the 75ml version. They just rip you off by sending out smaller items of what you ordered. Horrible customer service. It's pointless me wasting anymore time trying to get a return lable from them. Unless you want to be ripped off and have your time wasted, don't use these clowns. Can see why other reviews use the word scam.