Enact Conveyancing
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A frustrating and stressful experience
My experience with Enact was extremely disappointing. A straightforward case was turned into a drawn-out, stressful ordeal due to a series of preventable errors and poor communication. Firstly, completion was delayed by a week because I was given the wrong advice about how to cover a shortfall — something that should have been clear and routine. When the second completion date was set, that too was delayed, this time due to lack of communication from my caseworker. I ended up doing all the chasing myself — contacting the lender directly, coordinating updates, and repeatedly asking Enact to upload one document, which they took far too long to do. It was exhausting, especially when I was supposed to be supported through this process. For what should have been a simple transaction, the experience became unnecessarily difficult and emotionally draining. I would not recommend Enact based on this experience.