Darwin Homes Property Management
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Absolutely the WORST!!!!
Absolutely the WORST real estate/rental transaction I’ve ever been in!!! They take days or weeks to answer emails. They don’t return calls. We moved into a “move-in ready, fully renovated pool home” and we’ve had nothing but issues from day one. We had no hot water for 9 days because who ever installed the new water heater wired it wrong and it was fried. Took 9 days to fix. We’ve been in our home for 9 months and we have been unable to use our pool for 4 of the 9 months due to mechanical issues, and a pool leak. We had to pay for refill the pool and all the chemicals to refill the 1300 gallon pool twice because the vendors they use can’t fix anything right the first time. Upon moving in and doing our inspection we had torn lanai screens, no hot water. The shelves and clothes bar in master closet was falling off the wall, sprinkler system had numerous broke heads and pipes. Sliding door that wouldn’t lock or close tight, pool light that didn’t work and the pool heater inoperative. Pool tiles falling off the wall. Pool surface is deteriorating. Shower was just painted to look new and paint is peeling all over it. 9 months an still not all this stuff is fixed!!!! They only fixed it part of it because we held rent. They then fixed it and filed to evict us!!!! They charge $10 a month for HVAC filters. We didn’t receive any for 6 month. They charge us for pool service and the pool service doesn’t show up if they do they spend about 5 mins and leave. They cleaned the filter only twice in 9 months. We have security cameras so I watch what they do. They don’t add chlorine or chemicals and they charge is $130/mo! Then we still have to clean the pool and add chemicals at OUR cost. They don’t give a damn about their tenants, they’re only cash cows to them. They don’t return calls. Email response takes days or weeks. The vendor they use are crap and even they have told us they hate working for Darwin Homes. We live in FL. The heated pool was the main reason we chose this home. It’s pool weather year round here. So far it’s been a nightmare due to Darwin. They have no local personnel. Renter beware. I definitely would look elsewhere. They seem great until you move in. Move-in ready, newly renovated my ass!!! I’d give negative stars if I could Update. We have a signed agreement that WE will take care of the pool and will not be charged the pool fees any longer. Darwin is STILL trying to charge us the pool fee against THEIR SIGNED AGREEMENT! These people are MORONS and have no clue WTH they are doing! STAY AWAY!!!!