Hays Travel
Read all reviews for Hays Travel →
Everything was fine except that the…
Everything was fine except that the person dealing with us kept looking up from the computer screen every time someone came in the door. Very distracting. Also, we walked in and booked a holiday costing £2500. We expected to pay a deposit but were asked to pay the total amount there and then. This was not mentioned until the end. Despite the fact that the premises has recently undergone a renovation it is hard to believe nobody suggested privacy screens. I walked out of the place knowing the customer at the next desk’s name, address and phone number.