TurnKey Vacation Rentals
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Cabin 1
Dec 29-January 3rd Cabin 1 Downstairs bathroom (jetted tub) - we filled the tub up with water and turned on the jets and noticed black derby floating in the water. When we looked closer it looked to be mold and mildew. I’ve attached a picture to view. We quickly got out. Very dirty, cabin wasn't clean. There's was a lot of dust and even underneath the beds. It was really bad, we had ti clean a massive house because of that, plus TurnKey charge a massive amount of price for "cleaning purposes" A/C wasn't working well. During the day we had to open all windows and doors because it was too warm. Cabin 2 Fireplace wasn't working and the last 2 days it was very cold at night, family had to come over ca in 1 to stay warm. Last day of our stay, there's was a really bad storm,streets closed and TurnKey charge us because we had to stay few hours in the cabin because of the weather. (TurnKey was aware of the bad storm) Overall- location, quality, amenities-excellent Customer service- is better to use the phone number provided that you can text them.