Bank of Georgia
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Unprofessional SOLO staff!!
Second attempt at this bank. Their online customer service by email is drastically improved, but it all ends after that. The SOLO banking has what I consider the worst agents banking. You may get better service from someone at McDonalds! Twice I had to deal with them for "premium" service. The first one eventually messaged me via WhatsApp to explain the services, I asked about explaining requirements and she read the message and no longer replied. She obviously couldn't be bothered. I again contacted customer service and asked to be passed on to another agent as the last one didn't reply. This one started out nice but I asked about an item that wasn't mentioned via customer service and as expected, that was the last time I heard from her as well. The persons Bank of Georgia has chosen to work in their premium division are an absolute WASTE! Unless you're used to crappy service, this is NOT the best or safest place for your money. I can see there being an issue with the account or card and you having no response from anyone with regard to your money. BEWARE!!