EYG Home Improvements
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It took over a month to get my deposit…
It took over a month to get my deposit back after I cancelled the contract. They kept several hundred pounds and refusing to return that money. I cancelled the contract as at the very last moment they wanted to add thousands of pounds to the price. This they trying to justify that my house was built on piles when I demonstrated this was not correct in trying to justify that it was built on a raft. This is not true. I have contacted a civil engineer and architect plus check with the local council and my house is build on standard foundations, they refused to accept my argument and say that the years of experience of right, but clearly more right than these highly qualified experts. I have been told that this is a classic ploy double glazing salesman use. When we negotiate a price, they first wanted to charge a very high price and I refuse they dropped it instantly. Apparently this is their standing approach and they look to find other ways to get the money back to maximise the large profit. You may read on this site how they try to justify what they’re doing and telling everyone that I’m wrong when I had that verified by experts and I’m not wrong. I also requested under the data protection act all the information about me and they have not bothered to do that, and indeed I believe I’ve been awkward and try not to, I will have to report them accordingly. I have since found out that there are many dissatisfied customers with this company and that they are constantly trying to get more money out of everyone. If you want my experience to support you in decision-making of which company to go to then it is that they are not one that I would ever trust.