APT River Cruises & Tours
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Excellent service, excellent trip - Magnificent Europe
We went on the Magnificent Europe trip with APT starting on 5th July from Amsterdam. We couldn't be happier with the holiday! From the cruise director, Tomas, to the crew sailing the ship, everyone did their utmost to make our time onboard the absolute best. This was one of the trips where we had to start on a different ship to the one planned (we started on AmaVenita and then changed to AmaReina) because of the low water levels halfway through our holiday (we travelled on the Rhine/Main/Danube). But this was accomplished with little effort on our part and much work for the staff, credit to them all. And, for the staff, they were brilliant. Nothing was too much trouble, bar staff remembered our favourite drinks, restaurant staff the food we preferred. The cabin stewards couldn't be faulted and cabins were serviced twice a day. I really don't want to name particular staff as it seems a shame to identify one when all of them were great. I sincerely hope that APT pay them enough because it was the staff who really made our holiday as good as it was. The guests were made up of Australians, New Zealanders, and British and I'd like to add that the other guests were a joy to travel with. Open seating at the restaurant meant that you got to know lots of different people (only 142 on the ship on this trip) and everyone was friendly and welcoming. We had quite a few solo travellers and they were definitely not solo by day 2! Was there anything that could be improved? Yes. The wifi wasn't the best and, although we could have 2 bags of laundry done for free, we couldn't get a 2nd free sheet so gave up. Having said that, the laundry we did have done was delivered, perfectly washed and ironed, the morning after we had made the bag up - wonderful service - I wish I had the laundry lady washing for me full-time!!! Those couple of tiny issues did not detract from our experience at all and I only mention them to so that this review doesn't look like it's been written by an APT employee! Would I recommend travelling with APT - yes, this was a luxury holiday with a luxury price tag so doesn't come cheap but was worth every penny. The price for APT is inclusive of tours and gratuities so you really don't need any money other than for extras off the boat or souvenirs. However, you really need to want to take advantage of every tour otherwise it's an expensive way of sailing the rivers of Europe.