Hilton Car Supermarket
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Once they get the money you are alone
Once they get the money you are alone. Bought a C220 from them three weeks ago paid all on the spot. They delivered next day. Not as promised, car was not valeted screen wash light was on as it was empty driven on reserve as fuel light was on. All of the latter was manageable, no green V5 slip was provided as promised. So called them and they said they didn’t have one and I should apply for one and pay Agee which they would reimburse. I did take time off work to run around post offices. Eventually I got it taxed and sent them the receipts. No acknowledgement, no reply. I called numerous times and nothing is done about it up to date Also they said they ll send a second key and then informed me that they don’t have it so I’m ordering one for £466. All in all it was a stressful experience I could have spent my money somewhere else where my business would be appreciated and be professional. Their conduct was abysmal so once you are out of their sight you are on your own And they had the audacity to ask me for a five star review although I gave reasonable time to redeem themselves. Not happy at all